French conversational robot leader Dydu has raised €6.3m ($7.4m) in a series A funding round led by Entrepreneur Invest, alongside Credit Agricole Aquitaine and BPI. Dydu was founded in Bordeaux in 2009 by Cyril Texier, Jérôme Vérité and Mathieu Changeat. The start-up offers SaaS software that enables companies, both public and private, to create their own conversational robots, for customer support, employee support and product recommendations. Dydu has 45 employees across three sites in Paris, Bordeaux and Medellin in Colombia. The start-up has a large client portfolio, including Orange, Société Générale, SNCF and PSA Groupe.
Dydu's latest funding round is expected to help accelerate the technological development of new functionalities, solidify its position as a leader in France, and expand its reach to the European market, aiming for 30% annual growth and the hiring of new employees.
Entrepreneur Invest is a Paris-based investment company that provides capital for start-ups in the digital, health and food sectors. Credit Agricole Aquitaine is a regional branch of the French banking group Credit Agricole, while BPI is a public investment bank that supports French companies from start-up to IPO. With the support of these investors, Dydu aims to develop innovative solutions that can help companies build better relationships with their customers and employees, and reduce the workload of human operators.
The use of conversational robots is becoming increasingly popular in various industries, as they can offer 24/7 customer support, reduce response time, and provide personalized recommendations. Dydu's funding round reflects the growing demand for conversational AI solutions, and the company's ability to deliver innovative software that meets the needs of its clients.